Trading Terms


Our Address is:

JNG Trading Limited
11 Carters Close
Torriano Avenue



Touch Jewellery is a trading name of JNG Trading Limited (company number 04500084).  All references to the 'company' will refer to JNG Trading Limited. All references to the customer shall mean the person or persons purchasing or agreeing to purchase goods from the company.


Every effort is made to ensure the accuracy of the colours, sizes and descriptions in our listings. However, due to technical limitations, some colours may vary.

Cancellation and returns

You have the right to cancel your order within 14 days without giving a reason. This time period starts from the day that you receive your purchases. Please return items in their original packaging to the company in exchange for a replacement product or a refund. Return postage costs can only be refunded in the event of a fault on our part (eg. supplying a faulty or incorrect item). This does not affect your Statutory Rights.


Items ordered will be dispatched as soon as possible to the customer via the requested delivery service (normally within 3 working days). The company cannot be held liable for any consequential loss caused by late delivery of failure to deliver by the company's appointed carrier. Liability in such cases is limited to the value of those items, which are shown to have been received by the customer.


All items supplied to the customer remain the property of the company until final cleared payment has been received in full by the company.