Privacy Policy

This privacy policy sets out how Touch Jewellery* uses and protects any information that you give us when you use this website. Touch Jewellery* is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.  (last update 24/05/18).

What we collect

We may collect the following information:

•             name and title

•             contact information including email address

•             location

•             other information relevant to your order and/or offers

What we do with the information we gather

We require this information for internal record keeping and for processing orders. We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided and if consent has been explicitly given for us to do so.


We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

We treat all information we hold about buyers as private and confidential. We will not reveal any personal details or details concerning buyers’ orders to anyone not connected with us, unless:

•             a buyer asks us to reveal the information, or we have a buyer’s permission to do so

•             we are required or permitted to do so by law

•             it is required by law enforcement, fraud prevention or credit reference agencies

We may share buyer personal information with our suppliers, service providers and other contractors only to fulfill orders buyers have placed with us or for marketing purpose by us where consent has been explicitly given for us to do so. We will not sell, distribute or lease your personal information to any third parties for their own use.


The Touch Jewellery website users cookies.

A cookie is a small piece of data sent from a website ( and stored in the website user's (cucustomer) computer. When the user browses the same website in the future, the data stored in the cookie can be retrieved by the website to notify that website of the user's previous activity.

Our shopping basket uses a session cookie so that if you log out your items will be found in your basket the next time you log in. Touch Jewellery also uses Google Analytics (third party) which uses cookies to collect information about how visitors use our site. Google Analytics collects anonymous information such as pages you visit on this site, the browser and operating system you use and time spent viewing pages.

If you would like to restrict or block cookies you can do this through your browser settings.

If you subscribe to our mailing list our emails may contain web beacons to check whether our emails are actually opened and whether any links in them are clicked on. If you choose plain text for emails web beacons are not included.

Controlling your personal information

You are able to change your personal data such as address details and password by logging in to your account and selecting the appropriate link from within the “My Account Information” page.  If you wish to delete your account and have us remove customer related records please notify us by email or letter and this will be done. Please note that we are obliged to keep invoices for 7 years.

Data Subject Access Requests

Under The GDPR buyers are entitled to obtain from us a copy of the data held concerning them and to have any inaccuracies in the data rectified. We are obliged to provide this data to within 1 calendar month of the request and free of charge. However we have the right to refuse or charge for requests that are manifestly unfounded or excessive and repetitive.


*Touch Jewellery is a trading name of JNG Trading Limited